Help Center

Answers to the questions we hear most.

Bank Transfer and Pay on Delivery: Setting Up Alternative Payment Methods

07 Aug 2026

Bank Transfer and Pay on Delivery: Setting Up Alternative Payment Methods

Not every customer wants to pay by card - add your bank details or flip on pay-on-delivery to give them another way.
Managing Multiple Orders at Once with Bulk Actions

07 Aug 2026

Managing Multiple Orders at Once with Bulk Actions

Update the status or confirm payment on several orders in one go, instead of opening each one individually.
Inviting and Managing Your Team

07 Aug 2026

Inviting and Managing Your Team

Bring in staff or managers to help run your store, with their own login - no password sharing needed.
Upgrading Your Plan and Managing Billing

07 Aug 2026

Upgrading Your Plan and Managing Billing

See what each plan includes and upgrade in a couple of clicks - paid through Sellr's own secure Paystack checkout, separate from your store's own payment setup.
Setting Up Custom Email (SMTP) for Customer Notifications

07 Aug 2026

Setting Up Custom Email (SMTP) for Customer Notifications

Connect your own SMTP so order emails to your customers arrive from your own address instead of Sellr's.
Sending Order Receipts: WhatsApp and Downloadable PDF

07 Aug 2026

Sending Order Receipts: WhatsApp and Downloadable PDF

Customers can grab their receipt two ways from the order status page - as a branded PDF download, or pre-filled into a WhatsApp message.